Key Contacts for California Employers
Small Business Groups – Sales or Support Services
For more information about the products and services we offer to our small employer groups, or for general account services, please contact our Small Business Group Services hotline: 1-800-447-8812.
Small Business Groups – Covered California Exchange Products
Servicio al cliente: 1-888-926-5133
TTY/TDD (hearing impaired): 1-888-926-5180
Large Groups – Quoting and Sales
For more information about the standard products and services we offer large employer groups, or for general account services, please contact your Health Net sales representative.
Account Services Group
Our Account Services coordinators are available at 1-800-547-2967, Monday through Friday from 8:00 a.m. to 5:00 p.m., or by email.
We provide support for brokers, employers, general agents, and third-party administrators to assist with:
- Consultas y aclaraciones sobre beneficios.
- Información general sobre planes y productos
- Claims inquiries, including claims submissions for reprocessing.
- Verificación de elegibilidad.
- Restablecimiento de contraseñas para agentes y empleadores.
- Ordering single-copy collateral.
Additional Contact Centers
Life: 1-800-865-6288
Vision: 1-866-392-6058
Dental: 1-866-249-2382
After hours? You can still email us your questions, and we'll make every attempt to address your concerns within 24 hours.